FAKE BRAINS SUPPORT
Download the Support Client
Need help from our team? Choose your computer below, download the client, and your technician will guide you through the rest.
- 1Pick your computer
- 2Download and open the client
- 3Your technician connects and helps
PC
Download for PC
Use this on Windows desktops and laptops.
Download for PC (opens in a new tab)Open the file after downloading, then follow your technician's instructions.
Mac
Download for Mac
Use this on Mac desktops and MacBooks.
Download for Mac (opens in a new tab)Click download, open the file, and follow your technician's instructions.
Need help right now?
CONTACT
Reach the support team
Support hours
Mon–Fri, 8:00 AM–5:00 PM MT
For urgent issues after hours, call and leave a detailed message.
FAQ
Common questions
Use it when a Fake Brains technician asks you to start a remote support session so we can help troubleshoot directly on your computer.
CLIENT DEVELOPMENT
Need a custom enhancement or a roadmap item accelerated?
Beyond day-to-day support, we scope and schedule roadmap acceleration and custom development for publishers—with clear requirements, a quote, and a committed delivery window.
NEED IMMEDIATE HELP?
Talk to Fake Brains Support
Call or email us and we'll help get you to the right person.